Shipping policy
Shipping Policy
Last updated: January 18, 2026
Thank you for shopping with us! We aim to deliver your electronics and gadgets safely and on time. Please read our shipping policy carefully.
1. Processing Time
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Orders are typically processed within 1–3 business days after payment confirmation.
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During sale periods or high-demand seasons, processing may take up to 5 business days.
2. Shipping Methods & Delivery Times
We offer the following shipping options:
| Shipping Method | Estimated Delivery Time | Notes |
|---|---|---|
| Standard Shipping | 5–10 business days | Most affordable option |
| Express Shipping | 2–5 business days | Faster delivery at higher cost |
| International Shipping | 10–20 business days | May vary by country and customs |
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Delivery times are estimates and may vary depending on location, carrier, or unforeseen circumstances.
3. Shipping Costs
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Shipping costs are calculated at checkout based on weight, destination, and shipping method.
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Free shipping promotions may apply to specific products or orders over a certain amount.
4. Tracking Your Order
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Once your order is shipped, you will receive a tracking number via email.
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You can use this tracking number to monitor your package’s progress.
5. Lost or Damaged Items
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We are not responsible for delays or losses caused by the shipping carrier.
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If your item arrives damaged or is missing, please contact us within 7 days of delivery with your order number and photos of the issue. We will assist with a replacement or refund.
6. International Shipping
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Customs duties, taxes, or fees for international orders are the responsibility of the buyer.
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Delivery times may vary depending on the destination country.
7. Contact Us
If you have any questions regarding shipping, please contact us:
Email: contact@alea-co.store
Phone: +61 414 621 461